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Big Matt's Menswear is always striving to give their customer the best service possible.
Matthew Wildeman (the owner) comes from a customer service background. As a big man himself he knows how poor the service you receive from shops and web site can be. It is a important ethos of the shop to not only give the customers a good product at a good price but to give excellent service, of the type that only a small independent shop can. But don't take our word for it. Although only trading since the summer of 2006 Big Matt's has received many excellent comments from it's customer, a few are printed below:-
At 10 am thursday 10th sept. I ordered a pair of 4xl proban overalls which were delivered on friday 11th. I am extremely impressed with the service I received from your company and will be telling all my marshal friends to come to you. I look forward to do further business with you.
Regards Steve
"Just like to say many thanks for the great service and quality suit I recently bought from your site. I will definately being using your site again"
Lee
Hi. A couple of days ago, My mum ordered a shirt on my behalf for my partner. I just wanted to send a message to say that I was impressed with the speedy delivery and the ease of ordering. Thanks very much.
R
"I used Big Matts for the first time recently, firstly how nice it is to find such a good choice of modern brand named clothes in larger sizes. The order was processed quickly and arrived within 2 days of posting which was free of charge. I am really pleased with the items that I purchased and the quality is excellent. I have already placed my second order and have recommended several friends. I am sure I will be come a regular customer. Thanks for everything."
Graham Smith
"Just a quick messege to thank you very much for all your help & assistance with the purchase of my new suit etc. last week . The package arrived as promised on Thursday morning and fitted perfectly . A really great shopping experience ! "
Nick
"The leather jacket I ordered arrived safely yesterday as promised - which would have been good service under any circumstances; but given the alterations that had been done in the meantime too, really quite exceptional.
The jacket is great too and the alterations almost undetectable.
Many and sincere thanks - I shall be back!"
Stewart
"Just wanted to confirm that I received the package today in perfect condition.
That means you have Amazon beat by about 3 weeks because something I ordered from them at the end of February arrived only a couple of days ago.
Thanks again for your good service, I'll be recommending you to my friends."
Nic
"Thank you for your quick message. It is always good to see a web business be "on the ball". The internet is like a box of chocolates, you never know what you are going to get."
NVS
"Many thanks for your very prompt service."
Michael
"Just a line to say thank you for your prompt service again, it makes
a nice change to be able to send an e-mail to someone for good / fast service and for good quality products. Thanks again for the good service."
Trevor
"Just a note to say my order arrived promptly and safely and that I am
delighted with your speedy, reliable service. Thank you so much. I will be
back for more!"
Warm regards,
DS
"Delighted with service and products, have just ordered more! Thanks
Ricky
"I just ordered some items from you, and I would like to inform you that I'm very satisfied with my shopping experence with you. and I look forward to shopping with you again.
David
Thank you indeed. Can I take this opportunity to say that the service I received from 'Big Matt's' was excellent and I would not hesitate to recommend your website, nor to use you again,
Kind Regards, LB
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